Meta Muse puts several kinds of work behind a simple chat: comparing products, turning research into audio, calling businesses and working with files on a connected computer. It is an AI agent—a system that can use tools and take actions on a person’s behalf—so the useful question is not just what it can answer, but what it can do and where a person remains in control.
The interface centers on one continuous Main Chat. Side Chats keep separate projects or voice conversations out of that workspace. An Ideas tab proposes tasks based on earlier conversations, while Goals tracks ongoing projects and lets users mark items complete. The mobile and desktop apps offer the same features, making a phone a practical starting point for the tasks below.
Five ways to use the tools
1. Compare products before approving a purchase
A shopping request can send Muse into its built-in browser. In one search, the target was a Sony ZV-E10 camera for around $500 across Facebook Marketplace and eBay. Muse displayed its browsing activity, applied search criteria and gathered listings into cards with prices and condition notes. Results included a used camera body in an auction at $418 and a refurbished body listed at $544.14 with a one-year warranty. Those prices describe different listings and terms, not equivalent purchases.
The browser preview lets a person check what Muse is selecting, pause it, take control or inspect a merchant’s rating. Account access goes through Secure Store, an encrypted container for credentials, rather than a password typed into chat. Muse asks for explicit approval before logging in, adding an item to a cart or checking out. Where a site has no saved payment card, its Stripe Link integration can use a one-time virtual card for a purchase.
▲ Listing review before purchase approval
The practical boundary is clear: let Muse narrow the choices, then review the listing, seller and final transaction before approving it.
2. Turn a long discussion into a short voice memo
Muse can summarize a detailed written exchange as an audio memo. A comparison of AI models became a roughly one-minute spoken recap covering its main points. The player supported scrubbing and sharing, so the result could be revisited without reopening the full discussion.
A Side Chat can also be set to respond through voice memos by default. That separates an audio-first conversation from the Main Chat and may suit times when reading a screen is inconvenient. The short memo is a summary of the underlying exchange, not a replacement for checking details that matter.
3. Make a podcast from research—and schedule the next one
For a longer format, Muse turned a research discussion into a two-speaker podcast lasting 6 minutes and 36 seconds. Its player offered 15-second skip controls, playback-speed options and publishing to a private personal RSS feed, a subscription feed for audio episodes.
The same format can become recurring work. A scheduled morning request directed Muse to research developments in consumer AI tools, synthesize the findings and create a daily podcast. It produced an initial report and episode while scheduling future runs. This makes the distinction between the two audio options useful: ask for a voice memo to catch up on an existing conversation, or a podcast when a longer research briefing fits the task.
4. Ask about a US business by phone
Muse’s outbound calling feature is in early access and restricted to customer-side interactions with official US businesses. An inventory inquiry illustrates the workflow. Muse checked a retailer’s website, drafted a call plan with the destination and question, and requested two confirmations before dialing. It could also follow a preference about how to identify the person on whose behalf it was calling.
The store call ended unexpectedly before the inquiry was resolved. Muse then offered to redial or let the person call manually. The user could not listen to the call as it happened, but a text transcript appeared afterward. In a separate call test, the agent handled questions outside its planned script, identified itself as an AI assistant when asked, and returned to its question about operating hours.
Calling therefore has a narrower role than ordinary chat. Check the business number, caller identity and proposed question before approval, and expect a transcript rather than a live audio feed. The interrupted inquiry also shows why a call may still need human follow-up.
5. Read and revise a file on another computer
With Muse running on a desktop computer, a person used the phone app to find and summarize a document on that machine. A second request added the summary at the top of the file in Markdown, a plain-text format that uses simple characters to structure a document. The revised file was then opened on the computer to verify the change.
▲ Remote file editing with limited access
That workflow avoids navigating desktop files through several phone menus, but it gives an agent access to local material. A secondary computer with restricted file access is a more cautious setup than unrestricted access to a primary machine. Inspect the resulting file after an edit, especially when preserving its original content matters.
Usage limits and referral tokens
Muse has a free plan with weekly usage quotas. One account snapshot showed 15% of its weekly quota used with two days remaining before a September 24 reset; it was a snapshot, not a statement of every account’s current allowance. Referral-code redemptions award 1 billion additional tokens to each person, up to 30 redemptions. Tokens are units the service counts toward AI usage. The additional referral tokens were described as non-expiring, distinct from the weekly quota.
Where to start
Muse’s simple chat is most useful when matched to a specific task: compare listings while watching the browser, turn a long discussion into audio, schedule a research podcast, or prepare a business inquiry. Keep approval steps in place for purchases and calls. For remote files, limit what the connected computer exposes and verify the finished edit. The interface may be straightforward, but the appropriate level of access depends on the action Muse is being asked to take.