shadow AI
Shadow AI is employees' use of AI tools for work without their organization's approval or oversight.
Shadow AI refers to employees using AI tools and services, such as generative AI chatbots, for work without the approval or knowledge of their organization's IT or security teams. The term grew out of shadow IT, the use of unapproved software and cloud services.
Its risks include company data flowing to outside AI services, which can lead to data leaks or regulatory violations, and a lack of usage records that makes oversight difficult. Organizations respond with measures such as AI usage policies and approved tools.
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Articles covering this entry
Unauthorized internal AI deployments, often called shadow AI, add another challenge when they bypass established review and controls.