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Agentforce

Agentforce is Salesforce's platform for building and running AI agents for businesses.

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Agentforce is an AI agent platform that Salesforce announced in 2024. It lets businesses build AI agents that handle work such as customer service, sales and marketing on their own, connect them to Salesforce data and deploy them.

An AI agent is an AI program that takes a goal and carries out multiple steps autonomously.

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It profiled Microsoft Copilot Studio, Salesforce Agentforce 360, Google Gemini Enterprise, AWS Bedrock AgentCore and ServiceNow AI Agent Platform, and included…

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